Frequently asked questions

Yes — BMW, Mercedes-Benz, Audi, Volkswagen and Porsche are core work for us. We've invested in the manufacturer-specific tooling European vehicles need, and we follow genuine workshop procedures rather than improvising.

Diagnostics is charged at a fixed hourly rate. Most faults are identified within about an hour, though some take longer depending on the component and where it sits in the car. We'll tell you what to expect before we start.

No. We don't start any job until you've seen what we found and agreed to the price. That's a hard rule, not a guideline.

No. We'll lay out the options — genuine, OEM, or aftermarket from suppliers we trust — and explain the real difference between them. Whichever you choose, our workmanship is warranted.

Absolutely, and it's a lot of what we do. Bring us the quote. If the repair is viable we'll tell you, and if the original quote was fair we'll tell you that too.

Yes — Korean, Portuguese and Tamil are all spoken in the workshop. If it's easier to explain the problem in your own language, please do.

Not yet. We're actively working toward EV certification so we can take on electric vehicle repairs properly rather than partially.

TotalEnergies premium engine oil as standard — strong wear protection, good high-temperature stability, and suitable for modern petrol, diesel, turbocharged and hybrid engines.

Through our network, yes. Panel and exterior repairs, and in some cases insurance claims, are handled by qualified partners we trust and coordinate with.